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Reservations and Customer Relations
Our experienced and proactive sales team delivers the airline's sales targets in Turkey through customer retention and new business.
Our highly experienced and proactive sales team regularly carries out the sales and marketing activities that enable the airline to reach its targets: retention of existing customers, new customer acquisition, market research, quotation preparation and long-term business plans.
On the reservations side, dedicated staff available 24/7, automatic booking confirmations and loading notifications to customers make service quality measurable.
Scope of service
- Retention of existing customers
- New customer acquisition and market development
- Representation at local and international trade fairs
- Comprehensive sales reporting and business plans
- Local and national advertising campaigns
- Market evaluation and quotation preparation
- Local and international market research
- Customer relationship management (CRM)
- Dedicated staff available 24/7
- Automatic booking confirmations and loading notifications
Dedicated team
A sales and reservations team assigned to each airline; one voice representing your brand.
Automatic notifications
Booking confirmations and loading updates are sent to customers automatically.
Trade fairs and the field
Representation at international trade fairs such as air cargo Europe and at local events.
Frequently asked questions
When can the reservations team be reached?
How are sales targets set?
Let us plan the right route for your cargo together.
Send us the origin, destination, type of goods and required delivery date; we will come back with a clear quote and operations plan within the same business day.